Shipping policy

1. Processing Time

 

• All orders are custom-made and require a processing time of 3–7 business days before shipment.
• Processing time may be longer during peak seasons, holidays, or special events such as Dream Cruise.
• Orders cannot be canceled once production has started.

 

2. Shipping Timeframes

• Delivery time depends on the shipping method selected at checkout. Standard shipping typically takes 3–10 business days after processing.
• These are estimated timeframes provided by carriers. We do not guarantee delivery dates.

 

3. Tracking Information

• A tracking number will be sent once your order has shipped.
• Tracking updates may take 24–72 hours to appear after shipment.
• Once your package is marked “Delivered” by the carrier, it is considered successfully delivered. We are not responsible for lost or stolen packages after this point.

 

4. Shipping Delays

• We are not responsible for delays caused by carriers, weather conditions, customs, or other factors outside of our control.
• Refunds will not be issued for late deliveries.

 

 

 

 

5. Incorrect or Incomplete Addresses

 

• It is the customer’s responsibility to provide an accurate shipping address.
• Orders returned to us due to an incorrect or incomplete address will require the customer to pay for reshipping.

 

 

 

 

6. Damaged Packages

• If your item arrives damaged, contact us within 48 hours of delivery with clear photo evidence of the damage.
• All damage claims are handled on a case-by-case basis.

 

 

By placing an order, you agree to this Shipping Policy and understand that JDesignedIt is not liable for delays, lost items after delivery, or shipping issues outside of our control.